In-person training lasts one week per course, with details discussed before scheduling. The host company furnishes travel and accommodation. Coaching calls are arranged separately: individuals choose their time, with weekends available until 2pm; company coaching is Monday, Tuesday or Wednesday.
An on-site training course where your techs rebuild the service visit: arrival, discovery, diagnosis, options presentation and close — practiced live with a coach in the room.
A focused lab on the moments visits are won or lost: price pushback, 'I need to think about it', second opinions and DIY questions. Repetition until the answers are second nature.
We work with your leadership to turn training into a lasting standard: hiring profile, coaching cadence, review language and a shared process your team can hold each other to.
Skills fade without reps. A monthly program of short sessions, live call reviews and practice drills that keeps the process sharp long after the workshop ends.